Three UnitedHealth insurance companies will pay millions to Massachusetts consumers and the state for “particularly egregious” deceptive conduct, according to a Suffolk Superior Court order published last month.
The order is believed to impose the highest amount of civil penalties in an action brought by the Attorney General’s Office under the Massachusetts Consumer Protection Act. More than $50 million in restitution will go to consumers, while the state will receive more than $115 million in civil penalties.
The Attorney General’s Office filed a civil complaint against HealthMarkets, Inc. and its subsidiaries the Chesapeake Life Insurance Company and HealthMarkets Insurance Agency Inc. in 2020. The allegations, which included misleading consumers into purchasing supplemental health insurance products, dated back to 2011. The Texas-based companies were acquired by UnitedHealth Group in 2019.
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