RICHMOND, Va. (WDBJ) – Health insurance companies Anthem and Cigna have been ordered by the Virginia State Corporation Commission to reimburse hundreds of Virginians who were overcharged.
Anthem Health Plans has been ordered to pay back 446 Virginians, who filed claims between 2021 and 2024, $216,964 because the insurer charged a copay to customers for a contraceptive deemed necessary by their doctor, according to a complaint filed with the Bureau of Insurance investigation. Virginia requires insurance companies to cover preventive services without charging co-pays.
Anthem identified the issue as a problem with its system.
Cigna Healthcare was ordered to reimburse 457 customers about $404,000; the company had told them it would lower the amounts it paid, based on the level of Medicare coverage patients had, though the state of Virginia prohibits that.
Anthem Settlement Order by Pat Thomas on Scribd
Supporting Document by Pat Thomas on Scribd
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