Trend Micro Worry-Free Business Security Services
RATING:
4.3
Free trial:
Available
Free version:
Not Available
5
4
3
2
1
Ease-of-use
4.5
Customer Support
4.5
Value for money
4.5
Functionality
4
4.32/5 out of 34 Reviews
1 – 5 of 34 Reviews
Verified reviewer
Medical Practice, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Complete virus security. Trend does a superior job at keeping our company safe and free from spam and viruses.
The ease of use of this software is amazing. We literally set it and forget it and it manages itself. Being able to deploy a software that can run itself with minimal support is priceless.
The install took a long time. Had to install clients on every machine which took several days to complete. Well worth it though.
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2023
This has been a positive experience for deploying in SMB. IT is easy to use if you are familiar with the WFBS suite and allows a good upgrade path from on prem services.
Trend Micro WFBS offered many features under one package.
While the software is good all around, it isnt the best in terms of protection, but offers many features at a great price point.
Reason for choosing Trend Micro Worry-Free Business Security Services
The biggest factor for our decision was the overall cost per client and the features provided.
Reasons for switching to Trend Micro Worry-Free Business Security Services
Needed more robust features that the standard on prem solution we had.
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
FUNCTIONALITY
3
Reviewed August 2019
Decent I suppose. It works as a good alerting system however it is NOT a be all and end all to itself in tersm of coverage.
Solid AV detection product. Good alerting capabilities.
It is decent at removal of detected virus/trojans, etc.. Where it fails, and I mean fails, it the detection capability of PUPs and low grade malware. It either misses them completely, does not remove them without prodding, and has been this way for many years so I do not anticipate change.
Reason for choosing Trend Micro Worry-Free Business Security Services
Price point unfortunately.
Verified reviewer
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2021
Overall very good experience, it helped us offering better level of service to our clients, keeping them protected and secured. Mobile devices managed and taken care of by us which removed headache from our customers.
Easy Setting up customers on admin console. easy installation on customer Devices. Running on device without consuming hardware and stability of software is very good. High level of protection. Displaying status on admin console. Locating device, wipe data option. Easy to use the admin console once you know your way around. Sending reports to customers direct.
Reporting system can be improved and add customer reports. Having 2 admin consoles one for licenses and one from remote management. Dashboard on admin console home page, if they can list all devices status and notes it would be great.
Reason for choosing Trend Micro Worry-Free Business Security Services
Trendmicro worry free was the best solution and included all features we were looking for with competitive price
Reasons for switching to Trend Micro Worry-Free Business Security Services
Webroot decided to stop providing this solution in the market
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
trend is a fantastic product that is always working on making it a better and stronger product. they are always releasing improvements and updates that make the product better.
This is the easiest antivirus security software to install and manage in any size organization. Setting up the software is super easy through the simple, yet powerful management console. Deployment to endpoints is also simplified through many different processes all provided through trend with very detailed instructions. The ability to create groups and assign each of them with their own policy separate from the global policy to further lock down systems or allow certain systems more access. The resource usage of the product is also minimum and does not affect system performance when running other tasks.
the only issue i have with this is the reports that it provides you. they are very basic and do not give you very much detail. you have to actually login to the console to view the details of the events that have occurred on the report which can be very tedious and time consuming when managing a lot of clients. the accuracy and percentage of the reports are not 100% either. also, the sending of alerts are very delayed sometimes up to 45 minutes. this is critical in remedying a virus or malware outbreak immediately .
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